Our policy lasts 30 days. If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.
We accept returns on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or low-quality item). Item(s) must be returned together with proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
If you have questions, we are here to help.Our Email: firstname.lastname@example.org
Thanks for your patience and for being a customer.